FAQs

Are your sections compatible with Shopify 2.0?

Absolutely. All our sections are built to be fully compatible with Shopify 2.0. Once installed, you can easily drag and drop them into your theme pages, just like any existing Shopify section.

Which Shopify themes are compatible with your sections?

Our sections are designed to work seamlessly with any Shopify 2.0 theme, including Dawn and other themes from the official Shopify theme store. The code is self-contained, ensuring it doesn't interfere with your existing theme structure.

Will these sections impact my site's performance?

Unlike apps, our sections are optimized for speed and won't slow down your site. In fact, you might notice improved performance since this is the most efficient way to introduce a custom feature. Each section is rigorously tested for speed, accessibility, and overall performance, with a benchmark score of at least 90/100 on all key technical measurements.

Do I need coding skills to use your section templates?

Not at all. We've done all the complex coding (HTML, JavaScript, CSS) for you. Installation is as simple as copying and pasting our pre-written code. Each purchase includes clear, step-by-step instructions, making the process quick and straightforward.

What if I'm not confident in installing the code myself?

We've got you covered. Each section comes with an optional professional installation service. If you choose this option, our team will handle the entire installation process for you, usually within 24h.

What payment methods do you accept?

We accept all major global payment methods, including Visa, Mastercard, Apple Pay, and Google Pay.

How does the licensing work?

Each purchase includes a single license for use on one Shopify store or an unlimited license for unlimited stores. Read more about our license agreement here.

Do you offer refunds?

Due to the digital nature of our products, we do not offer refunds. All purchases are final.

Can I use your templates on other platforms like Showit, Squarespace, or Wix?

Our templates are specifically designed for Shopify and are only compatible with the Shopify theme editor. They cannot be used with other content management systems.

Will installing your sections affect my theme updates?

When updating your theme, any custom code, including our sections, will need to be reinstalled. However, we've made this process as simple as possible. You'll need to reinstall the Themepacks file(s) and copy the data from the older theme to the updated one. We provide a detailed tutorial on how to copy a section to a new template, which can guide you through this process.